Since Karen Bate and KB Concepts started managing our P.R, and social media, the business has improved steadily year over year. Our 40th-anniversary celebrations; a spring fashion show with DC bloggers and influencers; fun, seasonal social media contests; revamped website and e-newsletter; media coverage and awards recognition for our community involvement have all been extremely gratifying. Karen and her team always come up with creative new ways to tell our story and maintain our respected place in the community – and I love supporting and collaborating with another great local company too.