I have been working with Karen Bate and here team at KB Concepts for two years in my capacity as the deputy agency head for the Japan-U.S. Friendship Commission (JUSFC). JUSFC is an independent federal agency, and Karen and her team manage our entire digital media presence. I recommend Karen for her professionalism, mission-orientedness and innate ability to assess the needs of the client and deliver accordingly. Karen and her team are exceptional in their quality of work, and in their adherence to deadlines. They require near minimum management on behalf of the client. I could not recommend them highly enough.