Capitol Concierge is the nation’s largest provider of concierge services for commercial office properties, upscale apartments and condominiums, shopping malls, private corporations and individuals. Owner & CEO Lynda Ellis hired KB Concepts to expand the company’s public relations and marketing activities, as Capitol Concierge began to grow beyond the DC region.
Results: KB Concepts helped Capitol Concierge establish robust internal and external communications programs, update the company website and brochures; develop a large social media following; and conduct targeted media outreach with resultant coverage in the Washington Post, Washington Business Journal, Elevation DC, CEO/CFO Magazine and other outlets.
In addition, Lynda Ellis and Capitol Concierge were recognized and honored with the following prestigious awards: Inc Magazine Hire Power Award as a top job creator in the U.S.; Leadership Portfolio National Leading Business, National Business Leader and National Rising Leader Awards; Enterprising Women of the Year Award; SmartCEO Future 50 Award; National Capitol Business Ethics Award; AOBA Outstanding Leadership Award; SmartCEO Brava! Women Business Achievement Inaugural Hall of Fame; and the Inc. 5000 List.
KB Concepts also helped Capitol Concierge formalize and expand its philanthropic activities. Through “Capitol Cares,” the company extends SERVICE beyond its valued clients to numerous good causes and those less fortunate in our communities.
At the same time — and partly as a result of these strategic efforts that honed and publicized the company’s identity and reputation for SERVICE — Capitol Concierge expanded to several states beyond the DC region, and was honored to be chosen by Google to provide concierge service to its Mountain View, CA headquarters in 2012. In 2014, the company was selected to provide concierge services for Exxon Mobil’s new 10,000 employee corporate headquarters in Houston, TX.